Positive Conflict Can Lead to Positive Outcomes
Recognize the Source and Value of Conflict
Tips for Positive Conflict
- Communication: Have the courage to talk about what people may be avoiding. Know what conversations are crucial and how to communicate with others so that everyone can discuss processes and goals.
- Believing people: If you know that someone believes in the organization’s goals and values, see past initial behaviors that might have created conflict and encourage them to engage and contribute to solutions.
- Common goals: Identify goals to generate a united sense of purpose.
- Transparency: Make it possible for everyone to know what to expect from others, which builds trust.